Person-centered care has been recognized as an integral part of a high-quality health care system. This webinar will examine what happens when people do not experience person-centered care and quantify how widespread the problem is.

Based on research completed by the Center for Consumer Engagement in Health Innovation at Community Catalyst and the LeadingAge LTSS Center @UMass Boston with support from The SCAN Foundation, the study reports that one-third of people 50 and older rarely or never having their care preferences taken into account by their clinicians, with more people of color and lower-income individuals saying so. When care preferences are not taken into account, there is less utilization of health care services, less preventive care usage, poorer control of chronic conditions, and increased risk for higher health care costs.

In this webinar we will present major findings and have a panel discussion which will provide additional insights into these findings and discuss strategies to advance person-centered care for people of color and low-income populations.

LTSS Center Co-Director Marc Cohen will serve on the panel.

To register for the discussion, visit the event website.