Amma Addo

Amma Addo is the operations and services manager at the Washington, DC, office of the LeadingAge LTSS Center @UMass Boston. Addo is responsible for a broad range of administrative duties, and primarily supports the LTSS Center’s co-director and vice president of strategic initiatives & operations with infrastructure activities and projects....

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Natasha Bryant

Natasha Bryant is Senior Director of Workforce Research & Development in the Washington, DC office of the LeadingAge LTSS Center @UMass Boston. Her work focuses on developing, testing, and disseminating workforce improvement initiatives to attract and retain quality staff at all levels of aging services organizations. Bryant helped the LeadingAge…...

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Verena Cimarolli

  Verena Cimarolli, PhD, is vice president of applied research and partnerships in the Washington, DC, office of the LeadingAge LTSS Center @UMass Boston. She holds a doctoral degree in applied developmental psychology from Fordham University. Cimarolli’s research focuses on the psychosocial challenges experienced by older adults due chronic illness,…...

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Marc A. Cohen

Marc A. Cohen, PhD, is co-director of the LeadingAge LTSS Center @UMass Boston. Cohen is a professor of gerontology at the University of Massachusetts Boston and research director at Community Catalyst. Prior to joining UMass Boston, he was chief research and development officer, former president, and co-founder of LifePlans, Inc.,…...

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Eileen J. Tell

Eileen J. Tell, MPH, is principal and chief executive officer (CEO) of ET Consulting, LLC, a woman-owned business focused on long-term care and aging. Tell conducts qualitative and quantitative research, policy analysis, product development, education and training, and program management and evaluation for state and federal governments, nonprofit organizations, private…...

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Molly Carpenter

  Molly Carpenter is the Director of Workforce Strategy and Development in the Washington, DC office of the LeadingAge LTSS Center @UMass Boston. Carpenter works across LeadingAge teams to advance strategies that improve the recruitment, retention, work experiences, and sustainability of a diverse, quality aging services caregiving workforce. She began her career…...

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Erin McGaffigan

Erin McGaffigan, PhD, is a founder of Collective Insight, LLC, which conducts policy analysis and constructs strategies to engage people with disabilities in the design of public policy and programs. McGaffigan has expertise in consumer advisory committee practices, participant direction models, innovative peer support strategies, and the engagement of cross-disability…...

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Edward Alan Miller

Edward Alan Miller, PhD, is professor of gerontology and public policy at the University of Massachusetts Boston, and chair of UMass Boston’s Department of Gerontology. Over the past 25 years, Miller’s work has focused on aging and long-term services and supports research and design, and on analyzing federal, state, and…...

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Jan Mutchler

Jan Mutchler, PhD, is a professor of gerontology at the University of Massachusetts Boston and the founding director of its Center for Social and Demographic Research on Aging. In 2021, she was named director of the Gerontology Institute at the university’s John W. McCormack Graduate School of Policy and Global…...

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Pamela Nadash

Pamela Nadash, PhD, is associate professor of gerontology at the University of Massachusetts Boston. Nadash’s work centers on policies that enable people to receive the long-term services and supports (LTSS) they need. Her international research focuses on LTSS financing and delivery, variations in policies and practices among U.S. states, and…...

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