Motivated by her personal experiences with caregiving, Falzarano’s research employs a developmental perspective to examine the diverse and changing needs of dementia caregivers throughout the entire course of the condition, from the care recipient’s initial diagnosis, through the condition’s progression, during the dying process, and into bereavement. Falzarano employs both quantitative and qualitative methods to investigate how caregivers’ needs vary in relation to demographic, contextual, and interpersonal factors. She also investigates technology that supports mental health and well-being among caregivers of individuals with dementia.

Franzosa’s research focuses on collaborative interventions to support and integrate home care workers into the care teams of older adults, the contributions of home care workers to quality care, and the unique emotional demands of this work. From 2022 to 2024, she served as a health and aging policy fellow with the Senate Special Committee on Aging’s majority staff, working on legislation to expand access to home and community-based services.

As a primary care physician at the Bellevue Geriatric Medicine Clinic, Reckrey works closely with patients, caregivers, and an interdisciplinary care team to ensure that care aligns with patients’ goals and priorities. Her research examines how home-based models of clinical and long-term care can support individuals with dementia and other serious illnesses in the home setting. In particular, she is interested in the role that paid caregivers can play as members of home-based dementia care teams and how the care they provide impacts patients, families, and the broader healthcare system.

Sanders recently served as director of health and housing for Volunteers of America National Services, where she provided strategic guidance on the development and implementation of housing-based service programs. Previously, Sanders was senior director of housing and services research at the LeadingAge LTSS Center @UMass Boston, where she identified, evaluated, and promoted strategies and policies that connect affordable housing with health and supportive services. As associate director of public policy at LeadingAge California, she focused on expanding affordable housing options for older adults with lower incomes and supported efforts to combat homelessness, inclusionary zoning, and predatory lending.

Previously, she developed cross-functional operating systems at Starbucks and Marsh McLennan that connected leadership incentives to workforce and customer outcomes. Shaw also led a turnaround of trust and reputation at the Atlanta Hawks after a high-profile crisis. Currently, she advises CEOs and boards on risk, governance, and stakeholder trust. She chairs the board of Rising Media Stars and serves as an independent director at ColorComm, as well as a trustee of Morris Brown College. Shaw lectures frequently at the Wharton School of Business and teaches at the University of Tennessee’s Haslam College of Business.