COVID-19: Impact on the LTSS Workforce and Consumers

The LeadingAge LTSS Center @UMass Boston worked with WeCare Connect™ to study the impact of the COVID-19 pandemic on the workforce that provides long-term services and supports (LTSS) and the recipients of those services and supports. Researchers identified how direct care professionals perceive the quality of employer preparedness and communication around COVID-19, explored COVID-related stresses and challenges associated with a caregiver’s decision to resign, and gauged the impact of COVID-19 on the healthcare-related outcomes of LTSS consumers.

Contact: Verena Cimarolli

PROJECT RESOURCES

(February 2023)

Higher job satisfaction was the only factor directly associated with a direct care professional’s intent to remain on the job during the COVID-19 pandemic, according to this research brief.

(Geriatric Nursing, November-December 2022)

In this journal article, researchers identify factors related to turnover intent among direct care professionals in nursing homes during the pandemic.

(December 2021, updated)

This research brief sheds light on the external and work-related challenges that direct care professionals and other LTSS staff experienced during the COVID-19 pandemic. Researchers suggest strategies to help mitigate some of the stress professional caregivers feel.

(Journal of Applied Gerontology, August 2021)

In this journal article, researchers share findings from their investigation into whether the quality of employer communication related to COVID-19, and staff preparedness to care for residents with COVID-19, can influence a nursing home employee’s decision to resign.

(February 2021)

This research brief sheds light on the external and work-related challenges that direct care professionals experienced during the COVID-19 pandemic.